We highly value feedback, inquiries, and collaboration proposals from our global community of engineers, developers, growers, and builders. Whether you want to suggest a new precision calculator module, report an algorithmic discrepancy, or discuss integration opportunities with our 3D interactive layout systems, we are ready to assist you.
Primary Communication Channels
- Official Website: https://budsim.com
- Direct Electronic Mail: [email protected]
- Operating Hours: Monday – Friday, 09:00 AM – 06:00 PM (EEST). Technical emails are received 24/7 and processed based on priority.
Guidelines for Technical Bug Reports
To help our engineering team resolve script exceptions, WebGL rendering anomalies, or mathematical rounding errors quickly, please format your support email to [email protected] with the following metrics if possible:
- Target URL: The specific webpage or calculator tool where the unexpected output occurred.
- Input Dataset: The exact numerical values, parameters, and units (metric or imperial) you entered into the interface fields.
- Hardware & Software Environment: Your operating system, web browser type (e.g., Chrome, Firefox, Safari), and whether the issue is related to desktop or mobile viewport scaling.
- Observed vs. Expected Result: A brief technical description of the mathematical or graphical rendering error.
We review all technical submissions within 24 to 48 hours and deploy hotfixes or algorithmic adjustments directly into our web distribution branches to maintain the highest standards of data integrity.